Refund policy

We want you to be satisfied with your purchase.

1. Returns

Returns are accepted within 7 days of delivery.

The item must be unused and in original packaging.

Proof of purchase is required.


2. Non-Returnable Items

Used products

Damaged items caused by customer misuse

Clearance or sale items


3. Refund Process

Once we receive and inspect the item, we will notify you.

Approved refunds will be processed within 7 working days.

Refunds will be issued via the original payment method.


4. Exchange

We only replace items if they are defective or damaged upon arrival.

For return requests, contact:
📧 ansariadam76.mn@gmail.com
📱 03252104317